Debt collection
Caine & Weiner: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 305
- Closed with money back
- 0%
- 2023 to 2025
- 89 to 141
Servicemembers filed 4.5% of Caine & Weiner's 6,794 complaints in the window, against 2.5% across the directory. The complaints are mostly about debt collection, and the single most common issue is "Attempts to collect debt not owed". 0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. The yearly count rose from 89 in 2023 to 141 in 2025.
What the complaints are about
By product
| Debt collection | 206 |
| Credit reporting or other personal consumer reports | 73 |
| Credit reporting, credit repair services, or other personal consumer reports | 24 |
| Credit card | 1 |
| Debt or credit management | 1 |
By issue
| Attempts to collect debt not owed | 115 |
| Incorrect information on your report | 51 |
| Written notification about debt | 42 |
| Improper use of your report | 26 |
| False statements or representation | 22 |
| 2023: 89 | 2024: 75 | 2025: 141 |
Which accounts, specifically
| Other debt | 109 |
| Credit reporting | 97 |
| I do not know | 83 |
| Medical debt | 5 |
| Auto debt | 5 |
What went wrong, specifically
| Debt is not yours | 68 |
| Debt was result of identity theft | 25 |
| Reporting company used your report improperly | 22 |
| Didn't receive enough information to verify debt | 21 |
| Attempted to collect wrong amount | 21 |
Busiest month: March 2025, with 19 servicemember complaints. Most were submitted by web.
Most complaints came from FL (46), TX (39), GA (29) , then SC, VA, CA.
How Caine & Weiner answered
| Closed with explanation | 305 | 100% |
Caine & Weiner responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
-
""
Debt collection; Attempts to collect debt not owed. WA, 2024-08-29. Outcome: Closed with explanation. Complaint 9953984
-
""
Debt collection; Attempts to collect debt not owed. TX, 2024-08-20. Outcome: Closed with explanation. Complaint 9863108
-
""
Credit reporting or other personal consumer reports; Incorrect information on your report. AR, 2024-08-17. Outcome: Closed with explanation. Complaint 9834250
If this is your problem at Caine & Weiner
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- T.s. 322 servicemember complaints; 0% with money back
- Hw 285 servicemember complaints; 0% with money back
- Radius Global Solutions 277 servicemember complaints; 0% with money back
- Spring Oaks Capital 276 servicemember complaints; 0% with money back
- ProCollect 245 servicemember complaints; 0% with money back
Next in the directory by volume: GM Financial, Hyundai Capital America, M&T Bank.
Frequently asked questions
How many complaints did servicemembers file against Caine & Weiner?
305 complaints tagged servicemember were received by the CFPB about CAINE & WEINER COMPANY, INC. between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 89 in 2023 to 141 in 2025.
What do servicemembers complain about most at Caine & Weiner?
Debt collection accounts for 206 of the 305 complaints, and the most common issue is "Attempts to collect debt not owed" (115). Next: "Incorrect information on your report" (51).
Does Caine & Weiner give money back when a servicemember complains?
0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. 0 closed with non-monetary relief and 305 closed with an explanation only. Caine & Weiner answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.