Debt collection
Gurstel Law Firm, P.c.: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 28
- Closed with money back
- 0
- 2023 to 2025
- 6 to 17
Gurstel Law Firm, P.c. received 263 complaints from everyone in the window; 28 carried the servicemember tag. The complaints are mostly about debt collection, and the single most common issue is "Attempts to collect debt not owed". 0 of the 28 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count rose from 6 in 2023 to 17 in 2025.
What the complaints are about
By product
| Debt collection | 27 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
By issue
| Attempts to collect debt not owed | 11 |
| Took or threatened to take negative or legal action | 10 |
| Written notification about debt | 4 |
| Communication tactics | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| 2023: 6 | 2024: 5 | 2025: 17 |
Which accounts, specifically
| Credit card debt | 20 |
| I do not know | 5 |
| Other debt | 3 |
| Credit reporting | 1 |
| Auto debt | 1 |
What went wrong, specifically
| Debt is not yours | 6 |
| Sued you without properly notifying you of lawsuit | 5 |
| Debt was result of identity theft | 4 |
| Threatened to sue you for very old debt | 3 |
| Didn't receive notice of right to dispute | 3 |
Busiest month: October 2025, with 5 servicemember complaints. Most were submitted by web.
Most complaints came from AZ (13), NE (7), MN (3) , then CA, UT, NV.
How Gurstel Law Firm, P.c. answered
| Closed with explanation | 28 |
Gurstel Law Firm, P.c. responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Debt collection; Took or threatened to take negative or legal action. AZ, 2024-08-16. Outcome: Closed with explanation. Complaint 9827459
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Debt collection; Took or threatened to take negative or legal action. AZ, 2024-07-26. Outcome: Closed with explanation. Complaint 9612201
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Debt collection; Took or threatened to take negative or legal action. AZ, 2024-03-18. Outcome: Closed with explanation. Complaint 8574477
If this is your problem at Gurstel Law Firm, P.c.
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- Adler Wallach & Associates 28 servicemember complaints; 0 with money back
- Advance America, Cash Advance Centers 28 servicemember complaints; 0 with money back
- Omega Rms 28 servicemember complaints; 0 with money back
- Sentry Credit 28 servicemember complaints; 0 with money back
- Healthcare Finance Direct 29 servicemember complaints; 1 with money back
Next in the directory by volume: Morgan Stanley &.
Frequently asked questions
How many complaints did servicemembers file against Gurstel Law Firm, P.c.?
28 complaints tagged servicemember were received by the CFPB about Gurstel Law Firm, P.C. between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 6 in 2023 to 17 in 2025.
What do servicemembers complain about most at Gurstel Law Firm, P.c.?
Debt collection accounts for 27 of the 28 complaints, and the most common issue is "Attempts to collect debt not owed" (11). Next: "Took or threatened to take negative or legal action" (10).
Does Gurstel Law Firm, P.c. give money back when a servicemember complains?
0 of the 28 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 28 closed with an explanation only. Gurstel Law Firm, P.c. answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.