Credit reporting
Larry H. Miller Group of Companies: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 48
- Closed with money back
- 0
- 2023 to 2025
- 3 to 28
Larry H. Miller Group of Companies received 564 complaints from everyone in the window; 48 carried the servicemember tag. The complaints are mostly about credit reporting or other personal consumer reports, and the single most common issue is "Improper use of your report". 0 of the 48 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count rose from 3 in 2023 to 28 in 2025.
What the complaints are about
By product
| Credit reporting or other personal consumer reports | 26 |
| Vehicle loan or lease | 16 |
| Debt collection | 6 |
By issue
| Improper use of your report | 13 |
| Incorrect information on your report | 12 |
| Managing the loan or lease | 6 |
| Struggling to pay your loan | 4 |
| False statements or representation | 3 |
| 2023: 3 | 2024: 17 | 2025: 28 |
Which accounts, specifically
| Credit reporting | 26 |
| Loan | 17 |
| Auto debt | 7 |
| I do not know | 1 |
| Lease | 1 |
What went wrong, specifically
| Credit inquiries on your report that you don't recognize | 8 |
| Account status incorrect | 6 |
| Account information incorrect | 5 |
| Reporting company used your report improperly | 5 |
| Denied request to lower payments | 4 |
Busiest month: July 2025, with 8 servicemember complaints. Most were submitted by web.
Most complaints came from IL (7), AL (6), AZ (6) , then TX, CA, GA.
How Larry H. Miller Group of Companies answered
| Closed with explanation | 47 |
| Closed with non-monetary relief | 1 |
Larry H. Miller Group of Companies responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Credit reporting or other personal consumer reports; Incorrect information on your report. IL, 2024-08-29. Outcome: Closed with explanation. Complaint 9985094
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Vehicle loan or lease; Incorrect information on your report. MS, 2024-08-20. Outcome: Closed with explanation. Complaint 9867261
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Credit reporting or other personal consumer reports; Improper use of your report. WV, 2024-08-06. Outcome: Closed with explanation. Complaint 9724263
If this is your problem at Larry H. Miller Group of Companies
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with credit reporting peers
- Central Research 45 servicemember complaints; 0 with money back
- Sunbit 44 servicemember complaints; 0 with money back
- Checkr 53 servicemember complaints; 0 with money back
- First Advantage 53 servicemember complaints; 0 with money back
- Open Dealer Exchange 43 servicemember complaints; 0 with money back
Next in the directory by volume: Cardinal Financial Company, Limited Partnership, Penn Credit, Waypoint Resource.
Frequently asked questions
How many complaints did servicemembers file against Larry H. Miller Group of Companies?
48 complaints tagged servicemember were received by the CFPB about Larry H. Miller Group of Companies between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 3 in 2023 to 28 in 2025.
What do servicemembers complain about most at Larry H. Miller Group of Companies?
Credit reporting or other personal consumer reports accounts for 26 of the 48 complaints, and the most common issue is "Improper use of your report" (13). Next: "Incorrect information on your report" (12).
Does Larry H. Miller Group of Companies give money back when a servicemember complains?
0 of the 48 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 1 closed with non-monetary relief and 47 closed with an explanation only. Larry H. Miller Group of Companies answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.