Debt collection
Oliphant United: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 39
- Closed with money back
- 0
- 2023 to 2025
- 0 to 39
Oliphant United received 381 complaints from everyone in the window; 39 carried the servicemember tag. The complaints are mostly about debt collection, and the single most common issue is "Incorrect information on your report". 0 of the 39 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count rose from 0 in 2023 to 39 in 2025.
What the complaints are about
By product
| Debt collection | 22 |
| Credit reporting or other personal consumer reports | 17 |
By issue
| Incorrect information on your report | 9 |
| Attempts to collect debt not owed | 7 |
| Written notification about debt | 7 |
| Problem with a company's investigation into an existing problem | 5 |
| Communication tactics | 3 |
| 2023: 0 | 2024: 0 | 2025: 39 |
Which accounts, specifically
| Credit reporting | 17 |
| I do not know | 16 |
| Credit card debt | 4 |
| Other debt | 4 |
What went wrong, specifically
| Debt is not yours | 6 |
| Didn't receive notice of right to dispute | 4 |
| Their investigation did not fix an error on your report | 4 |
| Information belongs to someone else | 3 |
| Didn't receive enough information to verify debt | 3 |
Busiest month: August 2025, with 11 servicemember complaints. Most were submitted by web.
Most complaints came from CA (6), HI (4), FL (3) , then GA, NM, TX.
How Oliphant United answered
| Closed with explanation | 39 |
Oliphant United responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Debt collection; False statements or representation. NY, 2025-12-26. Outcome: Closed with explanation. Complaint 18300636
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Debt collection; Attempts to collect debt not owed. WA, 2025-12-16. Outcome: Closed with explanation. Complaint 18084534
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Credit reporting or other personal consumer reports; Improper use of your report. GA, 2025-12-01. Outcome: Closed with explanation. Complaint 17956373
If this is your problem at Oliphant United
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- American Coradius International 39 servicemember complaints; 0 with money back
- Firstsource Business Process Services 39 servicemember complaints; 0 with money back
- Optio Solutions 39 servicemember complaints; 0 with money back
- The Receivable Management Services 39 servicemember complaints; 0 with money back
- Reliant Capital Solutions 38 servicemember complaints; 0 with money back
Next in the directory by volume: Siggi.
Frequently asked questions
How many complaints did servicemembers file against Oliphant United?
39 complaints tagged servicemember were received by the CFPB about Oliphant United, Inc. between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 0 in 2023 to 39 in 2025.
What do servicemembers complain about most at Oliphant United?
Debt collection accounts for 22 of the 39 complaints, and the most common issue is "Incorrect information on your report" (9). Next: "Attempts to collect debt not owed" (7).
Does Oliphant United give money back when a servicemember complains?
0 of the 39 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 39 closed with an explanation only. Oliphant United answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.