Personal, payday and title loans
Siggi: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 39
- Closed with money back
- 0
- 2023 to 2025
- 39 to 0
Siggi received 43 complaints from everyone in the window; 39 carried the servicemember tag. The complaints are mostly about payday loan, title loan, or personal loan, and the single most common issue is "Charged fees or interest you didn't expect". 0 of the 39 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count fell from 39 in 2023 to 0 in 2025.
What the complaints are about
By product
| Payday loan, title loan, or personal loan | 21 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Debt collection | 5 |
By issue
| Charged fees or interest you didn't expect | 14 |
| Incorrect information on your report | 9 |
| Improper use of your report | 4 |
| Attempts to collect debt not owed | 2 |
| Struggling to pay your loan | 2 |
| 2023: 39 | 2024: 0 | 2025: 0 |
Which accounts, specifically
| Installment loan | 16 |
| Credit reporting | 13 |
| Payday loan | 4 |
| Payday loan debt | 3 |
| I do not know | 2 |
What went wrong, specifically
| Account information incorrect | 4 |
| Account status incorrect | 3 |
| Threatened or suggested your credit would be damaged | 2 |
| Old information reappears or never goes away | 2 |
| Credit inquiries on your report that you don't recognize | 2 |
Busiest month: January 2023, with 12 servicemember complaints. Most were submitted by web.
Most complaints came from GA (5), TX (5), SC (4) , then AL, FL, LA.
How Siggi answered
| Closed with explanation | 39 |
Siggi responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). Where the company published a response, the most common was: "Company disputes the facts presented in the complaint" (23). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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""
Payday loan, title loan, or personal loan; Struggling to pay your loan. MD, 2023-08-23. Outcome: Closed with explanation. Complaint 7446544
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""
Credit reporting, credit repair services, or other personal consumer reports; Improper use of your report. SC, 2023-08-13. Outcome: Closed with explanation. Complaint 7391080
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""
Debt collection; Attempts to collect debt not owed. GA, 2023-07-28. Outcome: Closed with explanation. Complaint 7319772
If this is your problem at Siggi
"Charged fees or interest you didn't expect" is the kind of dispute the SCRA's 6% cap settles for pre-service debt: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with personal, payday and title loans peers
- Adp 39 servicemember complaints; 0 with money back
- American Coradius International 39 servicemember complaints; 0 with money back
- Charles Schwab Corporation, The 39 servicemember complaints; 0 with money back
- Firstsource Business Process Services 39 servicemember complaints; 0 with money back
- Oliphant United 39 servicemember complaints; 0 with money back
Next in the directory by volume: The Receivable Management Services, Blackhawk Network, Grain Technology.
Frequently asked questions
How many complaints did servicemembers file against Siggi?
39 complaints tagged servicemember were received by the CFPB about Siggi LLC between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count fell from 39 in 2023 to 0 in 2025.
What do servicemembers complain about most at Siggi?
Payday loan, title loan, or personal loan accounts for 21 of the 39 complaints, and the most common issue is "Charged fees or interest you didn't expect" (14). Next: "Incorrect information on your report" (9).
Does Siggi give money back when a servicemember complains?
0 of the 39 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 39 closed with an explanation only. Siggi answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.