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SCRASAVER

The 6% Interest Rate Cap

MILITARY STAR Card: 13.99% APR, Payoff Calculator, 6% Deployment Rate

Photo of Mario Bailey By Mario Bailey Updated October 3, 2026 Cited to the U.S. Code & primary sources

Part of: The Complete Guide to the SCRA

What MILITARY STAR Card (Exchange Credit Program) owes you

The cap is retroactive to your first day of active duty, and the excess interest is forgiven rather than deferred. Put your numbers in to see the size of your claim, then generate the letter that asks for it.

Simple-interest estimate on a fixed balance, capped at 6%: the 6% statutory ceiling (50 U.S.C. § 3937). MILITARY STAR Card (Exchange Credit Program) publishes no lower rate, so 6% is your guaranteed floor. A revolving balance that moved over the period will differ. It sizes the claim; it is not an amortization schedule and not legal advice.

Write the letter to MILITARY STAR Card (Exchange Credit Program)

Written notice is what starts the clock. Fill these in and the letter below is yours to copy, print, and send with a copy of your orders.

 

Where to send it: No online SCRA form; deployment/activation orders may be emailed as an image attachment

Nothing you type here leaves your browser. The letter is built on this device.

The MILITARY STAR card is not a bank card. The Exchange Credit Program that issues it is administered by the Army and Air Force Exchange Service, “a nonappropriated fund entity of the Department of Defense,” established by Congress in 1979, serving about 1.6 million cardholders across every branch (as ECP’s About page puts it, re-read October 3, 2026). It is a private label card, not a Visa or Mastercard: it works at every military exchange and commissary and the exchange websites, and nowhere else. That changes how the SCRA shows up here. ECP publishes its rules on one page, its Deployment Policy, which carries a section titled “The Service member’s Civil Relief Act (SCRA)” and a separate, older deployment benefit that most cardholders will find more useful.

The MILITARY STAR interest rate: 13.99%, and what moves it

ECP’s account-opening disclosures, read October 3, 2026, print these terms:

TermWhat ECP prints
Retail Plan APR13.99% variable, as of September 17, 2026 (7.00% Prime Rate plus a 6.99% margin; daily periodic rate 0.03833%)
Military Clothing Plan APR0.00% fixed, up to $1,000, Army, Air Force, Navy and Marine Corps only
Penalty APR21.99% variable (Prime plus 14.99%) if a Total Minimum Payment Due goes unpaid 60 days past its due date
Penalty APR endsAfter six consecutive on-time minimum payments
Grace periodDue date at least 25 days after each statement closes
FeesNo annual, late, or over-limit fee; returned payment up to $25; minimum interest charge 50 cents
Promotions0% offers with no back-interest when they expire; PayYourWay fixed payments over 36, 48 or 60 months

The rate is tied to Prime, so it moves when the Federal Reserve moves. It was 13.74% as of December 11, 2025, the figure this page carried until October 2026. Against a 13.99% card, the 6% rates below save about $240 a year on a $3,000 balance. Because the card already charges no late, annual, or over-limit fee, the SCRA filing here is about the rate alone.

MILITARY STAR payoff calculator

See how long your balance takes to clear on the minimum payment versus a payment you choose, and what the 6% deployment rate is worth while you are on orders. The APR starts at the 13.99% Retail Plan rate ECP printed as of September 17, 2026.

Monthly estimate (APR / 12) with no new purchases. ECP bills a daily periodic rate on a daily balance, so a statement can differ by cents. The minimum is ECP's section 12 formula: the greater of $15 or 1% of the balance plus that month's interest. Clothing Plan balances (0%, billed at 8.333% a month) are left out.

The minimum payment, and why it takes 17 years

Section 12 of the Exchange Credit Program Agreement sets the Total Minimum Payment Due as the greater of $15 or 1% of your balance plus that month’s interest, plus 8.333% of any Clothing Plan balance, plus anything past due or over the limit. On $3,000 at 13.99%, that is about $65 the first month.

The formula always covers the interest, so the balance never grows on minimums. It just shrinks very slowly, because the payment falls as the balance falls. Run through the calculator above:

$3,000 balance at 13.99%, no new chargesTime to pay offInterest paid
Minimum payment onlyAbout 213 months (17 years, 9 months)About $2,998
$150 a month23 monthsAbout $436

Paying $85 more than the first minimum saves about $2,560 and over 15 years. That is the most valuable number on this page for anyone carrying a balance.

Is the MILITARY STAR card worth it?

It depends entirely on whether you carry a balance. ECP’s card page lists the case for it: 2% back (2 points per $1, paid as a $20 Exchange rewards card at every 2,000 points; rewards skip Clothing Plan purchases and lapse after 12 months with no purchases), no annual, late, or over-limit fee, 5 cents a gallon off fuel and 10% off at Exchange restaurants every day, free standard shipping on the exchange sites, and 10% off your first day’s purchases. Approval is open to the military community at “a competitive low APR, no matter your credit score,” which matters to a junior enlisted member with a thin file.

The case against it is the APR. A $1,000 balance carried for a year at 13.99% costs about $140 in interest, the same as the 2% rewards on $7,000 of spending. Pay in full each month or stick to the 0% promotions, and it is a good card. Revolve a balance, and a credit union card in the military credit union guide or the 0% Clothing Plan for uniforms will usually cost less.

Who can apply: ECP’s card page names service members and their families, DoD civilians, Purple Heart recipients, and veterans with an honorable or general under honorable conditions discharge who have exchange online shopping privileges.

If you fall behind: penalty APR, garnishment, and your tax refund

The card is gentle on fees and hard on default, because ECP is a federal entity with federal collection tools. Read straight from the agreement:

  • Day 60 past due: the 21.99% penalty APR can apply to the whole balance, and it stays until six on-time minimums in a row.
  • One payment behind costs you the deployment benefit. The Deployment Policy requires an account “in good standing (no more than one payment past due).” A missed payment right before orders can cost you the 6% rate and the payment pause.
  • Default (section 16): ECP may close the account, demand the full balance, “arrange for garnishment or deduction from your military, retired, or civilian pay of the maximum amount allowed by applicable law,” and offset “any federal payment due to you (including a federal income tax refund or a federal salary)” through the U.S. Department of the Treasury. It cites the Debt Collection Improvement Act of 1996 and related statutes. Collection agency and offset costs are added to what you owe.
  • Credit reports: ECP may report late payments and defaults. Disputes go in writing to Exchange Credit Program, P.O. Box 650410, Dallas, TX 75265-0410, CreditDisputes@aafes.com, or fax 214-465-2702.

If a balance is getting away from you, call the ECP call center at 1-877-891-7827 before day 60, not after. The military emergency relief societies can cover an essential bill so a card payment does not slip, and your installation’s personal financial counselor is free.

Two 6% programs, one desk

FeatureSCRA route (per ECP’s page)Deployment Policy (per ECP’s page)
Who qualifiesActive, Reserve, or Guard members who enlist, are appointed, or are mobilized under Title 10 (or Title 32 for federal emergencies at the request of the President or SecDef)Active Duty and mobilized or activated Reserve or Guard members with valid orders to deploy to a qualifying contingency location
What is coveredCharges incurred before entering active duty or being mobilized; not charges made afterwardThe whole account; you may still make purchases
Rate6% cap, effective from the active duty start dateTemporarily reduced to 6%
PaymentsYou must continue to make paymentsNot required while deployed
Account conditionNot statedIn good standing, no more than one payment past due
EndsAfter active service ends, reverts to the agreement rateAfter deployment ends, reverts; you resume payments
DeadlineOrders no later than 180 days after release from serviceNotify ECP if the deployment is extended

The SCRA column is § 3937 applied to a revolving account: the statute reaches obligations “incurred … before the servicemember enters military service,” and ECP reads that literally, charge by charge. The Deployment Policy is ECP’s own program, offered since January 5, 2004, and its footnote says each request is judged on the benefit in effect when it arrives and that the terms are subject to change.

How to file with the Exchange Credit Program

Send your orders to ECP

  1. Decide which program fits. Pre-service balance and now on Title 10 orders: SCRA. Orders to a qualifying contingency location: Deployment Policy. If both apply, say so in the cover note; the desk is the same.
  2. Get a copy of your orders (SCRA) or your deployment orders or a unit commander’s letter (Deployment Policy). ECP requires the deployment document to show your full name, Social Security number, and the length or dates of deployment; SCRA orders must show the dates or number of days of active duty.
  3. Send it to Exchange Credit Program, ATTN: Deployments, P.O. Box 650410, Dallas, TX 75265-0410, or fax 214-465-2997 (DSN 967.2997). Deployment and activation orders can also go by email to deployment@aafes.com with the orders attached as an image, per the policy page and section 10.I of the credit agreement. A short cover letter from the letter generator keeps the § 3937 request on the record.
  4. For the SCRA route, keep paying at least the minimum; ECP says you must continue to make payments. For the Deployment Policy, keep the account within one payment of current before you send the orders.
  5. Call the ECP call center at 1-877-891-7827 (STAR) to confirm receipt and the effective date, then check the next statement for 6% and the retroactive adjustment. If your deployment or orders extend, send the extension.

Where MILITARY STAR cardholders get it wrong

Most cardholders cannot use the SCRA on this card, and that is fine. ECP’s card page limits MILITARY STAR to the military community (service members and their families, DoD civilians, and certain veterans), so the typical account was opened by someone already serving. ECP’s SCRA criteria require charges incurred before enlistment, appointment, or mobilization. The realistic SCRA cases are a Guard or Reserve member who ran a balance as a drilling reservist and then got Title 10 orders, or a dependent cardholder who later enlisted. Everyone else should look at the Deployment Policy, which does not care when the account was opened. The Guard and Reserve guide walks through which orders count.

New charges after your start date stay at the contract rate. ECP says the SCRA benefit “does not apply to charges you make after you enter active duty or are mobilized or activated.” That is the strict statutory reading, and it means a MILITARY STAR balance can carry two rates at once. Pay the new charges first if you can. The revolving credit draws guide explains why the open date of the account is not the whole story on a card.

Title 32 is narrower than you think. ECP’s list covers Title 10 mobilization, and Title 32 only “for federal emergencies” when the activation was at the request of the President or Secretary of Defense. State active duty orders are not on ECP’s list. Send the orders anyway if you are unsure; the desk decides on the paper.

The DoD label cuts both ways. ECP is a DoD entity rather than a bank, so the bank-regulator steps in the escalation playbook do not map cleanly onto a nonappropriated fund instrumentality. Start with the call center and, if a refusal looks wrong, your installation legal assistance office. On the other side, ECP writes its temporary activation and deployment rate reduction directly into section 10.I of its credit agreement, with the email, fax, and mail routes spelled out, which is more than most banks put in a contract.

No tail after service. The rate reverts to the agreement rate when active service ends. Only mortgages get the one-year extension under § 3937(a)(1)(A). If you were on orders and never filed, the 180-day window after release is still open; the deadlines guide has the dates.

The law behind this: 50 U.S.C. § 3937

Maximum rate of interest on debts incurred before military service: read the statute , or see where it sits in the whole Act .

Frequently asked questions

Does the SCRA apply to a MILITARY STAR card I opened while already serving?

By the Exchange Credit Program's own reading, no. Its page states the 6% cap covers debts incurred before entry on active duty, including mobilization or activation from the Reserve or Guard, and does not apply to charges made after you enter active duty (verified August 2026). MILITARY STAR accounts are opened by people who already hold Exchange privileges, usually while serving, which is why the Deployment Policy, not the SCRA, is the benefit most cardholders can actually use.

How do I send my orders to MILITARY STAR for the SCRA rate?

Mail or fax a copy of your orders to Exchange Credit Program, ATTN: Deployments, P.O. Box 650410, Dallas, TX 75265-0410, or fax 214-465-2997 (DSN 967.2997). The orders must show the dates or number of days of active duty and must arrive no later than 180 days after your release from service. For deployment or activation orders, the credit agreement also accepts email at deployment@aafes.com. Questions go to the ECP call center at 1-877-891-7827.

What is the difference between the SCRA rate and the Deployment Policy rate?

Both are 6%. The SCRA rate applies only to pre-service charges, requires you to keep making payments, and starts from your active duty start date. The Deployment Policy applies to the whole account for eligible members with orders to a qualifying contingency location, lets you keep buying, and does not require monthly payments while deployed. Both revert to the agreement rate when the period ends.

What is the MILITARY STAR card interest rate?

A variable 13.99% APR on Retail Plan purchases as of September 17, 2026: the 7.00% Prime Rate plus a 6.99% margin, a daily periodic rate of 0.03833%. Military Clothing Plan purchases are 0.00%. The penalty APR is 21.99% (Prime plus 14.99%) and applies if you do not pay a Total Minimum Payment Due within 60 days of its due date; it lasts until you make six consecutive on-time minimum payments. All figures are from the account-opening disclosures on myecp.com, read October 3, 2026. The rate was 13.74% as of December 11, 2025.

How is the MILITARY STAR minimum payment calculated?

Section 12 of the Exchange Credit Program Agreement sets it as the greater of $15 or 1% of your Retail Plan balance plus that month's interest, plus 8.333% of any Military Clothing Plan balance, plus anything past due or over your credit limit. On a $3,000 balance at 13.99% the first minimum is about $65. Because it always covers the interest plus 1%, the balance shrinks every month, but slowly: about 213 months to pay off $3,000 on minimums alone.

Is the MILITARY STAR card worth it?

Only if you pay it in full or use the 0% offers. It earns 2 points per $1 (2% back as $20 Exchange rewards cards per 2,000 points) with no annual, late, or over-limit fee, plus 5 cents a gallon off fuel and 10% off Exchange restaurants. Carry a balance and the 13.99% APR swamps the 2%: a $1,000 balance held all year costs about $140 in interest, the rewards on $7,000 of spending.

Can MILITARY STAR garnish my wages or take my tax refund?

Yes, after a default. Section 16 of the agreement lets ECP arrange garnishment or deduction from your military, retired, or civilian pay up to the maximum allowed by law, and an offset against federal payments including a federal income tax refund through the U.S. Department of the Treasury, under the federal debt collection statutes it names. Collection costs are added to what you owe. Call ECP at 1-877-891-7827 before an account reaches that point.

Where can I use the MILITARY STAR card?

It is a private label card, not a Visa or Mastercard, so it works only inside the military retail system: all military exchanges and commissaries, shopmyexchange.com, myNavyExchange.com and ShopCGX.com, plus Exchange food courts, Express fuel stations, Exchange mall vendors, and Armed Forces Recreation Center resort hotels, per ECP's card and About pages.

What is the normal MILITARY STAR APR the 6% replaces?

The 13.99% variable Retail Plan APR printed as of September 17, 2026, or 21.99% if the penalty APR applies. Against 13.99%, the 6% rate saves about $240 a year on a $3,000 balance (7.99 points of interest).

Does the 6% continue after I leave active duty?

No. The ECP page says the rate reverts to the current agreement rate after your active service ends, and the statute gives credit cards no post-service tail (only mortgages get one year). File the request early so the retroactive credit covers the full period.

Sources

Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.

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