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Enforcement case record

Espin v. Citibank: Servicemembers Keep the Right to Sue as a Class

Defendant
Citibank, N.A. (Espin v. Citibank, private class action)
Year
2023
Scale
Class action brought by four servicemembers
Statute
50 U.S.C. § 3937
Court
E.D.N.C.
Outcome
On September 29, 2023, the court denied Citibank’s motion to compel arbitration, adopting the position the United States advocated. The underlying rate-cap claims continued in litigation; this record reflects the arbitration ruling only.

What happened

This is a private class action, not a DOJ settlement. Four servicemembers who held Citibank credit cards or other interest-bearing obligations alleged the bank failed to comply with Section 3937, which caps interest at 6 percent during military service.

Citibank moved to compel arbitration, which would have broken the class into individual private proceedings behind closed doors. The United States filed a Statement of Interest on March 2, 2023 arguing that the SCRA gives servicemembers the right to participate in a class action in federal court even where a contract clause mandates individual arbitration, and that the relevant SCRA provision, which became law in 2019, applies even where the arbitration agreement was signed before the change in law. That retroactivity point is the harder half of the argument, because it decides whether the provision reaches agreements already sitting in millions of wallets.

On September 29, 2023 the court denied Citibank’s motion to compel arbitration, and its opinion adopted the position the United States had argued.

That denial is what separates this case from the parallel American Express matter, where the United States filed the same argument on the same day and the case page reports no ruling. Here the argument was tested and it won.

The law behind this: 50 U.S.C. § 3937

Maximum rate of interest on debts incurred before military service: read the statute.

Who was covered

Servicemembers holding Citibank credit cards or other interest-bearing obligations who were entitled to the 6 percent cap. Class membership is defined by the court, not by this site.

What the settlement paid

  • No settlement fund. This ruling is procedural: it decides where the claims can be heard, not what they are worth.
  • The practical effect is that the claims stayed in federal court as a class rather than being split into individual arbitrations.

Why this case matters

The most portable ruling in this ledger. Nearly every card agreement contains an arbitration clause, and this case is why one in a servicemember’s agreement does not automatically defeat an SCRA class action.

If you think you were affected

Rate-cap shortfalls are usually still fixable on a live account, because the 6% cap is retroactive to the first day of service once you send qualifying orders.

This page is a record of a public enforcement action against Citibank. It is not a claim form, and this site cannot tell you whether you are in the covered group. These are the routes that can.

  1. Read the Justice Department’s own record: DOJ case page: Espin v. Citibank, N.A. (E.D.N.C.) . Settlement administration and any claim process are run from there, never from here.
  2. Start with how to request the 6% cap and get it backdated , which is the protection this case was brought under.
  3. Contact your nearest Armed Forces Legal Assistance office. It is free for servicemembers and dependents, and it is the right first call on any SCRA question about your own accounts. Our guide to SCRA legal help explains the options.
  4. Confirm your covered dates before you argue about them. The Defense Manpower Data Center issues a free military status certificate; our walkthrough shows how to pull one.

Current SCRA policy and contact details for this company: our Citibank SCRA guide .

Other rate cap cases

See all 65 cases in the enforcement ledger

Every figure on this page is transcribed from the Justice Department record linked above, including its own hedges. Nothing is estimated or rounded. The ledger was last checked in full on July 11, 2026.

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