Enforcement case record
GTA SCRA Settlement: 1,300 Servicemembers Charged to Leave Guam
- Defendant
- Teleguam Holdings, LLC (GTA)
- Year
- 2025
- Scale
- Over 1,300 servicemembers
- Statute
- 50 U.S.C. § 3956
- Outcome
- Settlement (June 17, 2025): $450,000 in compensation to servicemembers, including double damages to those who paid the early termination charges, and a $50,000 civil penalty to the United States, plus policy changes.
What happened
On June 17, 2025 Teleguam Holdings, LLC doing business as GTA agreed to a settlement resolving allegations that it imposed early termination charges on over 1,300 servicemembers who ended cell phone service contracts after receiving military relocation orders.
Commercial mobile service is the first contract type listed in Section 3956. A servicemember who receives orders to relocate for at least 90 days to a location the contract does not support can terminate, and the provider cannot charge an early termination fee for it.
Section 3956 also bars a reactivation fee if the servicemember comes back to the provider within 90 days of the relocation ending, and requires that amounts paid in advance be refunded within 60 days. The provider is separately required to give written or electronic notice of these rights.
The law behind this: 50 U.S.C. § 3956
Termination of certain consumer contracts: read the statute.
Who was covered
Servicemembers who terminated a GTA cell phone service contract after receiving qualifying military relocation orders and were charged an early termination fee.
What the settlement paid
- $450,000 in compensation to servicemembers, including double damages to those who actually paid the early termination charges.
- A $50,000 civil penalty to the United States, plus policy changes.
Why this case matters
A single regional carrier reached four figures of affected servicemembers because Guam hosts a dense military population. Concentration, not company size, drove the count here.
If you think you were affected
Section 3956 covers six contract types, and providers commonly apply notice periods and termination fees that the statute does not allow.
This page is a record of a public enforcement action against Teleguam Holdings. It is not a claim form, and this site cannot tell you whether you are in the covered group. These are the routes that can.
- Read the Justice Department’s own record: DOJ case page: Teleguam Holdings, LLC d/b/a GTA . Settlement administration and any claim process are run from there, never from here.
- Start with which service contracts you can cancel on orders , which is the protection this case was brought under.
- Contact your nearest Armed Forces Legal Assistance office. It is free for servicemembers and dependents, and it is the right first call on any SCRA question about your own accounts. Our guide to SCRA legal help explains the options.
- Confirm your covered dates before you argue about them. The Defense Manpower Data Center issues a free military status certificate; our walkthrough shows how to pull one.
Other consumer contract cases
Every figure on this page is transcribed from the Justice Department record linked above, including its own hedges. Nothing is estimated or rounded. The ledger was last checked in full on July 11, 2026.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.