Debt collection
Aldous & Associates: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 163
- Closed with money back
- 0%
- 2023 to 2025
- 37 to 79
Servicemembers filed 5.3% of Aldous & Associates's 3,060 complaints in the window, against 2.5% across the directory. The complaints are mostly about debt collection, and the single most common issue is "Attempts to collect debt not owed". 0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. The yearly count rose from 37 in 2023 to 79 in 2025.
What the complaints are about
By product
| Debt collection | 132 |
| Credit reporting or other personal consumer reports | 24 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt or credit management | 3 |
By issue
| Attempts to collect debt not owed | 72 |
| Written notification about debt | 19 |
| False statements or representation | 16 |
| Took or threatened to take negative or legal action | 16 |
| Incorrect information on your report | 14 |
| 2023: 37 | 2024: 47 | 2025: 79 |
Which accounts, specifically
| Other debt | 106 |
| Credit reporting | 28 |
| I do not know | 13 |
| Rental debt | 10 |
| Credit card debt | 3 |
What went wrong, specifically
| Debt is not yours | 42 |
| Debt was paid | 20 |
| Threatened or suggested your credit would be damaged | 16 |
| Attempted to collect wrong amount | 15 |
| Didn't receive enough information to verify debt | 12 |
Busiest month: January 2025, with 16 servicemember complaints. Most were submitted by web.
Most complaints came from TX (24), FL (16), GA (15) , then AL, CA, AR.
How Aldous & Associates answered
| Closed with explanation | 163 | 100% |
Aldous & Associates responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Debt collection; Attempts to collect debt not owed. TX, 2024-09-03. Outcome: Closed with explanation. Complaint 9999052
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Debt collection; False statements or representation. NC, 2024-08-30. Outcome: Closed with explanation. Complaint 9982734
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Credit reporting or other personal consumer reports; Improper use of your report. FL, 2024-08-27. Outcome: Closed with explanation. Complaint 9932742
If this is your problem at Aldous & Associates
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- Velocity Portfolio 168 servicemember complaints; 0% with money back
- Acima Credit 151 servicemember complaints; 2% with money back
- TrueAccord 176 servicemember complaints; 0% with money back
- Credit Control 150 servicemember complaints; 0% with money back
- Source Receivables Management 147 servicemember complaints; 0% with money back
Next in the directory by volume: Lakeview Loan Servicing, John C. Heath, Attorney at Law.
Frequently asked questions
How many complaints did servicemembers file against Aldous & Associates?
163 complaints tagged servicemember were received by the CFPB about Aldous & Associates, PLLC between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 37 in 2023 to 79 in 2025.
What do servicemembers complain about most at Aldous & Associates?
Debt collection accounts for 132 of the 163 complaints, and the most common issue is "Attempts to collect debt not owed" (72). Next: "Written notification about debt" (19).
Does Aldous & Associates give money back when a servicemember complains?
0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. 0 closed with non-monetary relief and 163 closed with an explanation only. Aldous & Associates answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.