Credit reporting
Grain Technology: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 38
- Closed with money back
- 0
- 2023 to 2025
- 36 to 0
Grain Technology received 339 complaints from everyone in the window; 38 carried the servicemember tag. The complaints are mostly about credit reporting, credit repair services, or other personal consumer reports, and the single most common issue is "Incorrect information on your report". 0 of the 38 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count fell from 36 in 2023 to 0 in 2025.
What the complaints are about
By product
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit reporting or other personal consumer reports | 7 |
| Payday loan, title loan, or personal loan | 7 |
| Credit card or prepaid card | 5 |
| Debt collection | 3 |
By issue
| Incorrect information on your report | 16 |
| Problem when making payments | 7 |
| Problem with a company's investigation into an existing problem | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Attempts to collect debt not owed | 1 |
| 2023: 36 | 2024: 2 | 2025: 0 |
Which accounts, specifically
| Credit reporting | 18 |
| Personal line of credit | 8 |
| General-purpose credit card or charge card | 7 |
| Installment loan | 3 |
| Credit card debt | 3 |
What went wrong, specifically
| Account status incorrect | 13 |
| Their investigation did not fix an error on your report | 7 |
| Problem during payment process | 3 |
| You never received your bill or did not know a payment was due | 2 |
| Account information incorrect | 2 |
Busiest month: January 2023, with 6 servicemember complaints. Most were submitted by web.
Most complaints came from VA (6), CO (5), NC (4) , then GA, OR, TX.
How Grain Technology answered
| Closed with explanation | 38 |
Grain Technology responded within the CFPB's 15-day window on 97% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Credit reporting or other personal consumer reports; Problem with a company's investigation into an existing problem. GA, 2024-03-08. Outcome: Closed with explanation. Complaint 8497263
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Debt collection; False statements or representation. NC, 2024-02-14. Outcome: Closed with explanation. Complaint 8341599
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Credit reporting or other personal consumer reports; Problem with a company's investigation into an existing problem. VA, 2023-12-29. Outcome: Closed with explanation. Complaint 8078628
If this is your problem at Grain Technology
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with credit reporting peers
- Blackhawk Network 38 servicemember complaints; 0 with money back
- Kovo 38 servicemember complaints; 0 with money back
- Mountain America Federal Credit Union 38 servicemember complaints; 3 with money back
- Randolph-brooks Federal Credit Union 38 servicemember complaints; 0 with money back
- Reliant Capital Solutions 38 servicemember complaints; 0 with money back
Frequently asked questions
How many complaints did servicemembers file against Grain Technology?
38 complaints tagged servicemember were received by the CFPB about Grain Technology, Inc. between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count fell from 36 in 2023 to 0 in 2025.
What do servicemembers complain about most at Grain Technology?
Credit reporting, credit repair services, or other personal consumer reports accounts for 11 of the 38 complaints, and the most common issue is "Incorrect information on your report" (16). Next: "Problem when making payments" (7).
Does Grain Technology give money back when a servicemember complains?
0 of the 38 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 38 closed with an explanation only. Grain Technology answered 97% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.