Debt collection
RentDebt Automated Collections: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 86
- Closed with money back
- 0
- 2023 to 2025
- 15 to 56
RentDebt Automated Collections received 1,268 complaints from everyone in the window; 86 carried the servicemember tag. The complaints are mostly about debt collection, and the single most common issue is "Attempts to collect debt not owed". 0 of the 86 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count rose from 15 in 2023 to 56 in 2025.
What the complaints are about
By product
| Debt collection | 64 |
| Credit reporting or other personal consumer reports | 17 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt or credit management | 1 |
By issue
| Attempts to collect debt not owed | 28 |
| Written notification about debt | 22 |
| Incorrect information on your report | 12 |
| False statements or representation | 6 |
| Improper use of your report | 6 |
| 2023: 15 | 2024: 15 | 2025: 56 |
Which accounts, specifically
| Rental debt | 55 |
| Credit reporting | 19 |
| Other debt | 7 |
| I do not know | 6 |
| Other personal consumer report | 2 |
What went wrong, specifically
| Debt is not yours | 16 |
| Didn't receive notice of right to dispute | 12 |
| Debt was paid | 8 |
| Didn't receive enough information to verify debt | 8 |
| Attempted to collect wrong amount | 8 |
Busiest month: June 2025, with 12 servicemember complaints. Most were submitted by web.
Most complaints came from TX (18), FL (16), AL (12) , then GA, TN, SC.
How RentDebt Automated Collections answered
| Closed with explanation | 86 |
RentDebt Automated Collections responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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""
Debt collection; Took or threatened to take negative or legal action. GA, 2024-07-04. Outcome: Closed with explanation. Complaint 9428729
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Debt collection; Written notification about debt. FL, 2024-06-29. Outcome: Closed with explanation. Complaint 9385471
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Credit reporting or other personal consumer reports; Incorrect information on your report. GA, 2024-05-17. Outcome: Closed with explanation. Complaint 9024683
If this is your problem at RentDebt Automated Collections
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- Rent Recovery Solutions 86 servicemember complaints; 0 with money back
- Diversified Adjustment Service 88 servicemember complaints; 0 with money back
- Online Information Services 83 servicemember complaints; 0 with money back
- The Cmi 82 servicemember complaints; 0 with money back
- Debt Recovery Solutions 91 servicemember complaints; 0 with money back
Next in the directory by volume: Marlette Funding.
Frequently asked questions
How many complaints did servicemembers file against RentDebt Automated Collections?
86 complaints tagged servicemember were received by the CFPB about RentDebt Automated Collections, LLC between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 15 in 2023 to 56 in 2025.
What do servicemembers complain about most at RentDebt Automated Collections?
Debt collection accounts for 64 of the 86 complaints, and the most common issue is "Attempts to collect debt not owed" (28). Next: "Written notification about debt" (22).
Does RentDebt Automated Collections give money back when a servicemember complains?
0 of the 86 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 86 closed with an explanation only. RentDebt Automated Collections answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.