Personal, payday and title loans
Marlette Funding: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 82
- Closed with money back
- 3
- 2023 to 2025
- 19 to 28
Marlette Funding received 711 complaints from everyone in the window; 82 carried the servicemember tag. The complaints are mostly about payday loan, title loan, personal loan, or advance loan, and the single most common issue is "Incorrect information on your report". 3 of the 82 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count rose from 19 in 2023 to 28 in 2025.
What the complaints are about
By product
| Payday loan, title loan, personal loan, or advance loan | 28 |
| Credit reporting or other personal consumer reports | 27 |
| Debt collection | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit card | 4 |
By issue
| Incorrect information on your report | 25 |
| Charged fees or interest you didn't expect | 15 |
| Attempts to collect debt not owed | 8 |
| Improper use of your report | 7 |
| Problem with a company's investigation into an existing problem | 6 |
| 2023: 19 | 2024: 35 | 2025: 28 |
Which accounts, specifically
| Credit reporting | 35 |
| Installment loan | 29 |
| General-purpose credit card or charge card | 7 |
| Personal line of credit | 6 |
| Payday loan debt | 4 |
What went wrong, specifically
| Account status incorrect | 10 |
| Information belongs to someone else | 8 |
| Account information incorrect | 8 |
| Reporting company used your report improperly | 5 |
| Debt was result of identity theft | 5 |
Busiest month: October 2024, with 6 servicemember complaints. Most were submitted by web.
Most complaints came from CA (11), TX (10), LA (6) , then NC, GA, OH.
How Marlette Funding answered
| Closed with explanation | 72 |
| Closed with non-monetary relief | 7 |
| Closed with monetary relief | 3 |
Marlette Funding responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
-
""
Credit reporting or other personal consumer reports; Incorrect information on your report. NC, 2024-09-02. Outcome: Closed with explanation. Complaint 9990406
-
""
Payday loan, title loan, personal loan, or advance loan; Charged fees or interest you didn't expect. LA, 2024-08-18. Outcome: Closed with explanation. Complaint 9841514
-
""
Debt collection; Attempts to collect debt not owed. OH, 2024-07-10. Outcome: Closed with non-monetary relief. Complaint 9478627
If this is your problem at Marlette Funding
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with personal, payday and title loans peers
- Klarna Ab 80 servicemember complaints; 2 with money back
- Solar Mosaic 93 servicemember complaints; 0 with money back
- Credit Fresh 62 servicemember complaints; 0 with money back
- Greensky Operations 61 servicemember complaints; 1 with money back
- Lendmark Financial Services 114 servicemember complaints; 0% with money back
Next in the directory by volume: The Cmi, Monterey Financial Services, BMW Financial Services NA.
Frequently asked questions
How many complaints did servicemembers file against Marlette Funding?
82 complaints tagged servicemember were received by the CFPB about Marlette Funding, LLC between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 19 in 2023 to 28 in 2025.
What do servicemembers complain about most at Marlette Funding?
Payday loan, title loan, personal loan, or advance loan accounts for 28 of the 82 complaints, and the most common issue is "Incorrect information on your report" (25). Next: "Charged fees or interest you didn't expect" (15).
Does Marlette Funding give money back when a servicemember complains?
3 of the 82 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 7 closed with non-monetary relief and 72 closed with an explanation only. Marlette Funding answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.