Debt collection
Sequium Asset Solutions: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 135
- Closed with money back
- 0%
- 2023 to 2025
- 39 to 62
Servicemembers filed 6.7% of Sequium Asset Solutions's 2,030 complaints in the window, against 2.5% across the directory. The complaints are mostly about debt collection, and the single most common issue is "Attempts to collect debt not owed". 0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. The yearly count rose from 39 in 2023 to 62 in 2025.
What the complaints are about
By product
| Debt collection | 111 |
| Credit reporting or other personal consumer reports | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Payday loan, title loan, or personal loan | 1 |
By issue
| Attempts to collect debt not owed | 66 |
| Incorrect information on your report | 20 |
| Written notification about debt | 19 |
| False statements or representation | 14 |
| Took or threatened to take negative or legal action | 5 |
| 2023: 39 | 2024: 34 | 2025: 62 |
Which accounts, specifically
| Telecommunications debt | 53 |
| Other debt | 31 |
| Credit reporting | 24 |
| I do not know | 21 |
| Rental debt | 14 |
What went wrong, specifically
| Debt is not yours | 42 |
| Debt was result of identity theft | 18 |
| Debt was paid | 17 |
| Attempted to collect wrong amount | 13 |
| Didn't receive enough information to verify debt | 13 |
Busiest month: July 2025, with 9 servicemember complaints. Most were submitted by web.
Most complaints came from GA (25), TX (19), FL (12) , then CA, VA, IL.
How Sequium Asset Solutions answered
| Closed with non-monetary relief | 87 | 64% |
| Closed with explanation | 48 | 36% |
Sequium Asset Solutions responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Debt collection; Attempts to collect debt not owed. FL, 2024-08-23. Outcome: Closed with non-monetary relief. Complaint 9898813
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Debt collection; Attempts to collect debt not owed. WA, 2024-08-23. Outcome: Closed with non-monetary relief. Complaint 9898482
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Debt collection; Attempts to collect debt not owed. OK, 2024-08-18. Outcome: Closed with non-monetary relief. Complaint 9832059
If this is your problem at Sequium Asset Solutions
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- Cavalry Investments 134 servicemember complaints; 0% with money back
- Harris & Harris 137 servicemember complaints; 0% with money back
- The Cbe 131 servicemember complaints; 0% with money back
- V and H Portfolio 130 servicemember complaints; 0% with money back
- Zions Debt 141 servicemember complaints; 0% with money back
Next in the directory by volume: CrossCountry Mortgage.
Frequently asked questions
How many complaints did servicemembers file against Sequium Asset Solutions?
135 complaints tagged servicemember were received by the CFPB about Sequium Asset Solutions, LLC between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 39 in 2023 to 62 in 2025.
What do servicemembers complain about most at Sequium Asset Solutions?
Debt collection accounts for 111 of the 135 complaints, and the most common issue is "Attempts to collect debt not owed" (66). Next: "Incorrect information on your report" (20).
Does Sequium Asset Solutions give money back when a servicemember complains?
0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. 87 closed with non-monetary relief and 48 closed with an explanation only. Sequium Asset Solutions answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.