TD Auto Finance SCRA: 6% Cap, One Military Line, the Overseas Car Rule

TD Auto Finance points military customers to the SCRA, but its own site says almost nothing about how the request works. Its customer FAQ, read October 10, 2026, has one military question, and the whole answer is that you “may be entitled to certain legal protections and debt relief” and should call 1-866-338-7968. There is no rate figure, no SCRA mailing address, and no processing time. The 6% cap does not depend on TD printing it. It is federal law, and it binds TD the same way it binds a lender with a full SCRA page.

TD Auto Finance is a division of TD Bank, N.A., and its FAQ calls it “an indirect lender”: you did not apply to TD directly, you financed through a dealer that works with it. Take a $24,000 TD contract at 11%, signed before your active-duty start date (an illustration; TD publishes no rates). The cap cuts 5 points, about $1,200 of interest a year if the balance held flat, or $100 a month, and the law forgives that money rather than deferring it. Put your own balance into the savings calculator.

What TD Auto Finance publishes

Two rows change what you do. The thin SCRA answer means you build the paper trail yourself. And the overseas rule means a PCS to Germany, Japan, or Korea starts with a TD approval, not a shipping booking.

Turning one phone call into a protected request

Section 3937(b)(1) does not run on phone calls. You must give the creditor “written notice and a copy of” your orders, or another appropriate indicator of service such as a certified letter from your commanding officer, no later than 180 days after release from service. Once TD receives them, § 3937(b)(2) makes the cap effective as of the date you were called to service, so a request filed months into a deployment still reaches back.

TD publishes no SCRA address, so get one on the call. Phone 1-866-338-7968, ask where the SCRA team wants written notice and orders sent, and note the name, date, and answer. If you are told to mail it, the general correspondence address on TD’s contact page is PO Box 9223, Farmington Hills, MI 48333-9223; use Certified Mail with a return receipt. Do not plan on uploading orders through TD’s Secure Message Center: its FAQ says documents cannot be sent to TD that way. Draft the notice in the letter generator so it cites § 3937 and names the account.

Then check the result yourself. TD’s FAQ says the Details section of your online Account Summary shows your APR and the interest you have paid this year and last. After TD confirms the request, that APR should read 6% or less from your call-up date, and § 3937(a)(3) requires the monthly payment to drop by the forgiven interest. If you overpaid before filing, the refund guide covers the backdated credit.

Taking a TD-financed car overseas

This is the TD rule that matters most on a PCS. Its FAQ says approval to take a vehicle out of the country “can be granted for a short-term stay (with some exceptions) for select countries,” and that “if you are permanently relocating to a foreign country, you must pay off your vehicle before it is relocated.” It adds that accounts now or previously in bankruptcy may be ineligible. For military customers TD wants five things faxed to 1-888-548-3574:

1. A current copy of your military orders, listing the base you are assigned to.
2. Proof of active insurance on the vehicle in the destination country.
3. Three references who can be used to contact you.
4. The address the car ships from and the address it is going to.
5. The duration of the stay.

Once approved, TD says a letter of permission comes by its Secure Message Center, fax, or mail within 48 to 72 hours. The FAQ does not say whether a three-year overseas tour counts as short-term, which is why the duration line matters. Call 1-800-556-8172 before you book shipping, and get the permission letter in hand first. The PCS money moves page covers the rest of the move.

Know what the SCRA does and does not do here. A loan is not a lease. Section 3955 lets you hand back a leased car on overseas orders, but nothing in the SCRA ends a purchase loan because you moved, and nothing in it overrides TD’s permission requirement. What carries over is the cap: a pre-service TD loan stays at 6% for your whole period of service, wherever the car is parked.

Late charges, extensions, and repossession

TD’s FAQ says late charges “vary by state” and sends you to your contract. On a capped loan they still count. Section 3937(d)(1) defines interest to include “service charges, renewal charges, fees, or any other charges (except bona fide insurance),” so a late fee that pushes your yearly cost above 6% has to come off. The late fees guide shows the math.

If a payment slips, TD’s FAQ points to Payment Assistance options in your Accounts Summary, including payment extensions. Before you sign one, ask in writing whether it changes your rate. And if you paid a deposit or any installment before entering service, § 3952 bars repossession for a breach “without a court order.” The repossession guide explains what a court can order. The site’s enforcement ledger shows no SCRA case against TD Auto Finance as of October 10, 2026.

Do not refinance a capped loan unless the new rate, after fees, beats 6%. TD offers no refinancing, and a new loan from another lender during service has no SCRA cap at all.

Get the 6% cap on a TD Auto Finance loan

1. Confirm the retail contract date falls before your active-duty start date. Guard and Reserve members, see when coverage starts.
2. Call 1-866-338-7968, open the SCRA request, and ask where to send written notice and orders. Write down the name, date, and answer.
3. Send a § 3937 letter from the letter generator with a copy of your orders by the route TD gives you, or by Certified Mail to PO Box 9223, Farmington Hills, MI 48333-9223.
4. File as soon as you have orders, and no later than 180 days after release.
5. Check Account Summary, Details for a 6% APR from your call-up date and a lower payment.
6. Moving overseas: fax your orders, proof of insurance in the destination country, three references, both addresses, and the duration of stay to 1-888-548-3574, and wait for the permission letter before the car ships.

The law behind this: 50 U.S.C. § 3937

Maximum rate of interest on debts incurred before military service: read the statute , or read § 3937 in plain English, with its enforcement record .