Checking and savings
First National Bank Of Pennsylvania: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 25
- Closed with money back
- 4
- 2023 to 2025
- 10 to 7
First National Bank Of Pennsylvania received 315 complaints from everyone in the window; 25 carried the servicemember tag. The complaints are mostly about checking or savings account, and the single most common issue is "Managing an account". 4 of the 25 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count fell from 10 in 2023 to 7 in 2025.
What the complaints are about
By product
| Checking or savings account | 14 |
| Mortgage | 5 |
| Vehicle loan or lease | 3 |
| Debt collection | 2 |
| Credit card | 1 |
By issue
| Managing an account | 10 |
| Trouble during payment process | 4 |
| Problem with a lender or other company charging your account | 2 |
| Repossession | 2 |
| Attempts to collect debt not owed | 1 |
| 2023: 10 | 2024: 8 | 2025: 7 |
Which accounts, specifically
| Checking account | 13 |
| Loan | 4 |
| Conventional home mortgage | 3 |
| CD (Certificate of Deposit) | 3 |
| Other banking product or service | 3 |
What went wrong, specifically
| Banking errors | 4 |
| Deposits and withdrawals | 3 |
| Problem making or receiving payments | 2 |
| Funds not handled or disbursed as instructed | 2 |
| Lender trying to repossess or disable the vehicle | 2 |
Busiest month: June 2025, with 3 servicemember complaints. Most were submitted by web.
Most complaints came from PA (12), MD (9), NC (1) , then SC, UT, VA.
How First National Bank Of Pennsylvania answered
| Closed with explanation | 21 |
| Closed with monetary relief | 4 |
First National Bank Of Pennsylvania responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Mortgage; Trouble during payment process. PA, 2024-08-26. Outcome: Closed with explanation. Complaint 9927371
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Credit card; Other features, terms, or problems. PA, 2024-08-21. Outcome: Closed with explanation. Complaint 9875262
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Checking or savings account; Opening an account. MD, 2024-07-19. Outcome: Closed with explanation. Complaint 9564482
If this is your problem at First National Bank Of Pennsylvania
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with checking and savings peers
- Global Credit Union 25 servicemember complaints; 4 with money back
- Revolut Technologies 25 servicemember complaints; 2 with money back
- Security Service FCU 25 servicemember complaints; 3 with money back
- First Horizon Bank 26 servicemember complaints; 3 with money back
- CULLEN/FROST Bankers 27 servicemember complaints; 1 with money back
Next in the directory by volume: Harpeth Financial Services, Nationwide Capital Services.
Frequently asked questions
How many complaints did servicemembers file against First National Bank Of Pennsylvania?
25 complaints tagged servicemember were received by the CFPB about FIRST NATIONAL BANK OF PENNSYLVANIA between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count fell from 10 in 2023 to 7 in 2025.
What do servicemembers complain about most at First National Bank Of Pennsylvania?
Checking or savings account accounts for 14 of the 25 complaints, and the most common issue is "Managing an account" (10). Next: "Trouble during payment process" (4).
Does First National Bank Of Pennsylvania give money back when a servicemember complains?
4 of the 25 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 21 closed with an explanation only. First National Bank Of Pennsylvania answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.