Debt collection
Helvey & Associates, Inc., Warsaw, In Branch: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 34
- Closed with money back
- 0
- 2023 to 2025
- 11 to 12
Helvey & Associates, Inc., Warsaw, In Branch received 588 complaints from everyone in the window; 34 carried the servicemember tag. The complaints are mostly about debt collection, and the single most common issue is "Attempts to collect debt not owed". 0 of the 34 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count held roughly steady: 11 in 2023 and 12 in 2025.
What the complaints are about
By product
| Debt collection | 24 |
| Credit reporting or other personal consumer reports | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Debt or credit management | 1 |
By issue
| Attempts to collect debt not owed | 16 |
| Incorrect information on your report | 9 |
| Took or threatened to take negative or legal action | 3 |
| Written notification about debt | 3 |
| False statements or representation | 2 |
| 2023: 11 | 2024: 11 | 2025: 12 |
Which accounts, specifically
| Other debt | 18 |
| Credit reporting | 9 |
| Telecommunications debt | 4 |
| I do not know | 3 |
| Debt settlement | 1 |
What went wrong, specifically
| Debt is not yours | 10 |
| Information belongs to someone else | 4 |
| Account information incorrect | 3 |
| Debt was result of identity theft | 3 |
| Threatened or suggested your credit would be damaged | 3 |
Busiest month: May 2023, with 4 servicemember complaints. Most were submitted by web.
Most complaints came from NC (10), FL (6), GA (3) , then SC, IN, PA.
How Helvey & Associates, Inc., Warsaw, In Branch answered
| Closed with explanation | 33 |
| Closed with non-monetary relief | 1 |
Helvey & Associates, Inc., Warsaw, In Branch responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). Where the company published a response, the most common was: "Company believes it acted appropriately as authorized by contract or law" (25). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Debt collection; Attempts to collect debt not owed. NC, 2024-08-20. Outcome: Closed with explanation. Complaint 9863059
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Debt collection; False statements or representation. IN, 2024-08-15. Outcome: Closed with explanation. Complaint 9810843
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Debt collection; Attempts to collect debt not owed. NC, 2024-04-16. Outcome: Closed with explanation. Complaint 8784230
If this is your problem at Helvey & Associates, Inc., Warsaw, In Branch
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- Crown Asset Management, LLC, Duluth, Ga Branch 34 servicemember complaints; 0 with money back
- Professional Recovery Management 34 servicemember complaints; 0 with money back
- Rs Clark and Associates 34 servicemember complaints; 0 with money back
- Goal Structured Solutions 35 servicemember complaints; 0 with money back
- Revco Management 35 servicemember complaints; 0 with money back
Next in the directory by volume: Suncoast Credit Union.
Frequently asked questions
How many complaints did servicemembers file against Helvey & Associates, Inc., Warsaw, In Branch?
34 complaints tagged servicemember were received by the CFPB about Helvey & Associates, Inc., Warsaw, IN Branch between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count held roughly steady: 11 in 2023 and 12 in 2025.
What do servicemembers complain about most at Helvey & Associates, Inc., Warsaw, In Branch?
Debt collection accounts for 24 of the 34 complaints, and the most common issue is "Attempts to collect debt not owed" (16). Next: "Incorrect information on your report" (9).
Does Helvey & Associates, Inc., Warsaw, In Branch give money back when a servicemember complains?
0 of the 34 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 1 closed with non-monetary relief and 33 closed with an explanation only. Helvey & Associates, Inc., Warsaw, In Branch answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.