Personal, payday and title loans
Lendmark Financial Services: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 114
- Closed with money back
- 0%
- 2023 to 2025
- 26 to 44
Servicemembers filed 10.8% of Lendmark Financial Services's 1,053 complaints in the window, against 2.5% across the directory. The complaints are mostly about payday loan, title loan, personal loan, or advance loan, and the single most common issue is "Incorrect information on your report". 0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. The yearly count rose from 26 in 2023 to 44 in 2025.
What the complaints are about
By product
| Payday loan, title loan, personal loan, or advance loan | 33 |
| Credit reporting or other personal consumer reports | 31 |
| Vehicle loan or lease | 23 |
| Debt collection | 16 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
By issue
| Incorrect information on your report | 26 |
| Charged fees or interest you didn't expect | 16 |
| Improper use of your report | 11 |
| Managing the loan or lease | 11 |
| Attempts to collect debt not owed | 6 |
| 2023: 26 | 2024: 44 | 2025: 44 |
Which accounts, specifically
| Credit reporting | 39 |
| Loan | 25 |
| Installment loan | 23 |
| Personal line of credit | 12 |
| Title loan | 7 |
What went wrong, specifically
| Account status incorrect | 9 |
| Account information incorrect | 8 |
| Reporting company used your report improperly | 8 |
| Information belongs to someone else | 7 |
| Their investigation did not fix an error on your report | 6 |
Busiest month: November 2024, with 11 servicemember complaints. Most were submitted by web.
Most complaints came from GA (17), VA (17), NC (12) , then TX, KY, MD.
How Lendmark Financial Services answered
| Closed with explanation | 114 | 100% |
Lendmark Financial Services responded within the CFPB's 15-day window on 98% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Vehicle loan or lease; Managing the loan or lease. CA, 2024-08-27. Outcome: Closed with explanation. Complaint 9912336
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Payday loan, title loan, personal loan, or advance loan; Problem with additional add-on products or services. LA, 2024-08-14. Outcome: Closed with explanation. Complaint 9802434
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Vehicle loan or lease; Managing the loan or lease. DE, 2024-08-06. Outcome: Closed with explanation. Complaint 9721950
If this is your problem at Lendmark Financial Services
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with personal, payday and title loans peers
- Solar Mosaic 93 servicemember complaints; 0 with money back
- Paramount Gr 145 servicemember complaints; 0% with money back
- Marlette Funding 82 servicemember complaints; 3 with money back
- Klarna Ab 80 servicemember complaints; 2 with money back
- Ccf 194 servicemember complaints; 0% with money back
Next in the directory by volume: Ability Recovery Services, First National Bank Of Omaha, Keycorp.
Frequently asked questions
How many complaints did servicemembers file against Lendmark Financial Services?
114 complaints tagged servicemember were received by the CFPB about Lendmark Financial Services between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 26 in 2023 to 44 in 2025.
What do servicemembers complain about most at Lendmark Financial Services?
Payday loan, title loan, personal loan, or advance loan accounts for 33 of the 114 complaints, and the most common issue is "Incorrect information on your report" (26). Next: "Charged fees or interest you didn't expect" (16).
Does Lendmark Financial Services give money back when a servicemember complains?
0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. 0 closed with non-monetary relief and 114 closed with an explanation only. Lendmark Financial Services answered 98% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.