Debt collection
R & B Corporation of Virginia: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 26
- Closed with money back
- 0
- 2023 to 2025
- 14 to 2
R & B Corporation of Virginia received 271 complaints from everyone in the window; 26 carried the servicemember tag. The complaints are mostly about debt collection, and the single most common issue is "Written notification about debt". 0 of the 26 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count fell from 14 in 2023 to 2 in 2025.
What the complaints are about
By product
| Debt collection | 16 |
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
By issue
| Written notification about debt | 7 |
| Attempts to collect debt not owed | 6 |
| Incorrect information on your report | 5 |
| Improper use of your report | 4 |
| Communication tactics | 1 |
| 2023: 14 | 2024: 10 | 2025: 2 |
Which accounts, specifically
| Medical debt | 13 |
| Credit reporting | 10 |
| I do not know | 4 |
What went wrong, specifically
| Debt is not yours | 6 |
| Reporting company used your report improperly | 4 |
| Didn't receive notice of right to dispute | 3 |
| Didn't receive enough information to verify debt | 3 |
| Information belongs to someone else | 3 |
Busiest month: June 2023, with 3 servicemember complaints. Most were submitted by web.
Most complaints came from VA (15), NC (4), TX (3) , then CA, DE, GA.
How R & B Corporation of Virginia answered
| Closed with explanation | 26 |
R & B Corporation of Virginia responded within the CFPB's 15-day window on 88% of servicemember complaints (directory-wide: 99%). Where the company published a response, the most common was: "Company believes it acted appropriately as authorized by contract or law" (14). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Credit reporting or other personal consumer reports; Incorrect information on your report. VA, 2024-05-17. Outcome: Closed with explanation. Complaint 9031356
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Credit reporting or other personal consumer reports; Incorrect information on your report. VA, 2024-05-15. Outcome: Closed with explanation. Complaint 9009228
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Credit reporting or other personal consumer reports; Incorrect information on your report. DE, 2024-04-30. Outcome: Closed with explanation. Complaint 8896354
If this is your problem at R & B Corporation of Virginia
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- January Technologies 26 servicemember complaints; 0 with money back
- Diverse Funding Associates 25 servicemember complaints; 0 with money back
- Nationwide Capital Services 25 servicemember complaints; 0 with money back
- Adler Wallach & Associates 28 servicemember complaints; 0 with money back
- Advance America, Cash Advance Centers 28 servicemember complaints; 0 with money back
Next in the directory by volume: First Interstate Bancsystem, First National Bank Of Pennsylvania.
Frequently asked questions
How many complaints did servicemembers file against R & B Corporation of Virginia?
26 complaints tagged servicemember were received by the CFPB about R & B Corporation of Virginia between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count fell from 14 in 2023 to 2 in 2025.
What do servicemembers complain about most at R & B Corporation of Virginia?
Debt collection accounts for 16 of the 26 complaints, and the most common issue is "Written notification about debt" (7). Next: "Attempts to collect debt not owed" (6).
Does R & B Corporation of Virginia give money back when a servicemember complains?
0 of the 26 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 26 closed with an explanation only. R & B Corporation of Virginia answered 88% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.