Checking and savings
FinCo Services Inc Dba Current: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 120
- Closed with money back
- 5%
- 2023 to 2025
- 21 to 70
Servicemembers filed 11% of FinCo Services Inc Dba Current's 1,087 complaints in the window, against 2.5% across the directory. The complaints are mostly about checking or savings account, and the single most common issue is "Managing an account". 5% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. The yearly count rose from 21 in 2023 to 70 in 2025.
What the complaints are about
By product
| Checking or savings account | 76 |
| Credit card | 21 |
| Credit reporting or other personal consumer reports | 8 |
| Money transfer, virtual currency, or money service | 6 |
| Prepaid card | 6 |
By issue
| Managing an account | 45 |
| Problem with a lender or other company charging your account | 21 |
| Problem with a purchase shown on your statement | 11 |
| Incorrect information on your report | 7 |
| Getting a credit card | 6 |
| 2023: 21 | 2024: 29 | 2025: 70 |
Which accounts, specifically
| Checking account | 75 |
| General-purpose credit card or charge card | 22 |
| General-purpose prepaid card | 6 |
| Credit reporting | 6 |
| Other banking product or service | 4 |
What went wrong, specifically
| Problem using a debit or ATM card | 20 |
| Transaction was not authorized | 19 |
| Deposits and withdrawals | 12 |
| Funds not handled or disbursed as instructed | 9 |
| Credit card company isn't resolving a dispute about a purchase on your statement | 9 |
Busiest month: March 2025, with 10 servicemember complaints. Most were submitted by web.
Most complaints came from CA (13), FL (10), TX (10) , then GA, VA, IL.
How FinCo Services Inc Dba Current answered
| Closed with explanation | 107 | 89% |
| Closed with non-monetary relief | 7 | 6% |
| Closed with monetary relief | 6 | 5% |
FinCo Services Inc Dba Current responded within the CFPB's 15-day window on 89% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Money transfer, virtual currency, or money service; Fraud or scam. GA, 2024-08-26. Outcome: Closed with explanation. Complaint 9925679
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Money transfer, virtual currency, or money service; Fraud or scam. OK, 2024-08-19. Outcome: Closed with explanation. Complaint 9852342
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Checking or savings account; Managing an account. PA, 2024-08-12. Outcome: Closed with explanation. Complaint 9777751
If this is your problem at FinCo Services Inc Dba Current
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with checking and savings peers
- Keycorp 109 servicemember complaints; 21% with money back
- Netspend 144 servicemember complaints; 0% with money back
- Vystar Credit Union 94 servicemember complaints; 11 with money back
- Bmo Bank 192 servicemember complaints; 16% with money back
- Huntington 193 servicemember complaints; 26% with money back
Next in the directory by volume: Collection Management, Absolute Resolutions, First Portfolio Servicing.
Frequently asked questions
How many complaints did servicemembers file against FinCo Services Inc Dba Current?
120 complaints tagged servicemember were received by the CFPB about FinCo Services Inc DBA Current between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 21 in 2023 to 70 in 2025.
What do servicemembers complain about most at FinCo Services Inc Dba Current?
Checking or savings account accounts for 76 of the 120 complaints, and the most common issue is "Managing an account" (45). Next: "Problem with a lender or other company charging your account" (21).
Does FinCo Services Inc Dba Current give money back when a servicemember complains?
5% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. 7 closed with non-monetary relief and 107 closed with an explanation only. FinCo Services Inc Dba Current answered 89% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.