Checking and savings
Huntington: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 193
- Closed with money back
- 26%
- 2023 to 2025
- 56 to 88
Servicemembers filed 6.4% of Huntington's 3,010 complaints in the window, against 2.5% across the directory. The complaints are mostly about checking or savings account, and the single most common issue is "Managing an account". 26% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. The yearly count rose from 56 in 2023 to 88 in 2025.
What the complaints are about
By product
| Checking or savings account | 101 |
| Credit reporting or other personal consumer reports | 19 |
| Mortgage | 19 |
| Money transfer, virtual currency, or money service | 13 |
| Vehicle loan or lease | 13 |
By issue
| Managing an account | 69 |
| Incorrect information on your report | 16 |
| Closing an account | 15 |
| Improper use of your report | 10 |
| Trouble during payment process | 10 |
| 2023: 56 | 2024: 49 | 2025: 88 |
Which accounts, specifically
| Checking account | 109 |
| Credit reporting | 28 |
| Loan | 20 |
| Other banking product or service | 13 |
| Domestic (US) money transfer | 10 |
What went wrong, specifically
| Deposits and withdrawals | 40 |
| Problem using a debit or ATM card | 15 |
| Banking errors | 11 |
| Funds not handled or disbursed as instructed | 11 |
| Transaction was not authorized | 10 |
Busiest month: November 2025, with 18 servicemember complaints. Most were submitted by web.
Most complaints came from OH (51), MI (41), IL (24) , then PA, MN, TX.
How Huntington answered
| Closed with explanation | 111 | 58% |
| Closed with monetary relief | 51 | 26% |
| Closed with non-monetary relief | 31 | 16% |
Huntington responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Checking or savings account; Managing an account. MI, 2024-08-28. Outcome: Closed with monetary relief. Complaint 9949611
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Checking or savings account; Opening an account. MI, 2024-08-21. Outcome: Closed with explanation. Complaint 9876812
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Checking or savings account; Managing an account. PA, 2024-08-07. Outcome: Closed with monetary relief. Complaint 9740137
If this is your problem at Huntington
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page. This site's verified guide to the company's own military policies: Huntington SCRA: 6% Cap With Fees Waived, Fax 877-674-6738.
Compare with checking and savings peers
- Bmo Bank 192 servicemember complaints; 16% with money back
- Regions 204 servicemember complaints; 17% with money back
- Credit Karma 253 servicemember complaints; 17% with money back
- Netspend 144 servicemember complaints; 0% with money back
- FinCo Services Inc Dba Current 120 servicemember complaints; 5% with money back
Next in the directory by volume: MoneyLion, Global Lending Services.
Frequently asked questions
How many complaints did servicemembers file against Huntington?
193 complaints tagged servicemember were received by the CFPB about HUNTINGTON NATIONAL BANK, THE between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 56 in 2023 to 88 in 2025.
What do servicemembers complain about most at Huntington?
Checking or savings account accounts for 101 of the 193 complaints, and the most common issue is "Managing an account" (69). Next: "Incorrect information on your report" (16).
Does Huntington give money back when a servicemember complains?
26% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. 31 closed with non-monetary relief and 111 closed with an explanation only. Huntington answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.