Money transfer, virtual currency
Foris Dax: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 59
- Closed with money back
- 1
- 2023 to 2025
- 14 to 19
Foris Dax received 716 complaints from everyone in the window; 59 carried the servicemember tag. The complaints are mostly about money transfer, virtual currency, or money service, and the single most common issue is "Fraud or scam". 1 of the 59 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count rose from 14 in 2023 to 19 in 2025.
What the complaints are about
By product
| Money transfer, virtual currency, or money service | 53 |
| Credit card | 3 |
| Checking or savings account | 2 |
| Prepaid card | 1 |
By issue
| Fraud or scam | 30 |
| Money was not available when promised | 6 |
| Other transaction problem | 6 |
| Other service problem | 4 |
| Confusing or missing disclosures | 3 |
| 2023: 14 | 2024: 26 | 2025: 19 |
Which accounts, specifically
| Virtual currency | 49 |
| Mobile or digital wallet | 11 |
| Domestic (US) money transfer | 6 |
| General-purpose credit card or charge card | 3 |
| Checking account | 2 |
What went wrong, specifically
| Other problem | 1 |
| Card was charged for something you did not purchase with the card | 1 |
| Problem using a debit or ATM card | 1 |
| Problem with rewards from credit card | 1 |
| Problem accessing account | 1 |
Busiest month: February 2024, with 6 servicemember complaints. Most were submitted by web.
Most complaints came from CA (10), FL (6), GA (6) , then CO, NC, VA.
How Foris Dax answered
| Closed with explanation | 56 |
| Closed with non-monetary relief | 2 |
| Closed with monetary relief | 1 |
Foris Dax responded within the CFPB's 15-day window on 98% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Money transfer, virtual currency, or money service; Fraud or scam. CO, 2024-08-02. Outcome: Closed with explanation. Complaint 9689918
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Money transfer, virtual currency, or money service; Fraud or scam. NC, 2024-07-19. Outcome: Closed with explanation. Complaint 9562455
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Money transfer, virtual currency, or money service; Unexpected or other fees. CA, 2024-07-07. Outcome: Closed with explanation. Complaint 9443432
If this is your problem at Foris Dax
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with money transfer, virtual currency peers
- Google Compare Credit Cards 54 servicemember complaints; 0 with money back
- Western Union Company, The 54 servicemember complaints; 0 with money back
- TransferWise 38 servicemember complaints; 4 with money back
- Winklevoss Exchange 33 servicemember complaints; 0 with money back
- Moneygram Payment Systems Worldwide 32 servicemember complaints; 8 with money back
Next in the directory by volume: Tmx Finance, United PanAm Financial, Alliant Credit Union.
Frequently asked questions
How many complaints did servicemembers file against Foris Dax?
59 complaints tagged servicemember were received by the CFPB about Foris DAX, Inc. between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 14 in 2023 to 19 in 2025.
What do servicemembers complain about most at Foris Dax?
Money transfer, virtual currency, or money service accounts for 53 of the 59 complaints, and the most common issue is "Fraud or scam" (30). Next: "Money was not available when promised" (6).
Does Foris Dax give money back when a servicemember complains?
1 of the 59 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 2 closed with non-monetary relief and 56 closed with an explanation only. Foris Dax answered 98% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.