Personal, payday and title loans
Paramount Gr: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 145
- Closed with money back
- 0%
- 2023 to 2025
- 22 to 86
Servicemembers filed 14.7% of Paramount Gr's 988 complaints in the window, against 2.5% across the directory. The complaints are mostly about payday loan, title loan, personal loan, or advance loan, and the single most common issue is "Charged fees or interest you didn't expect". 0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. The yearly count rose from 22 in 2023 to 86 in 2025.
What the complaints are about
By product
| Payday loan, title loan, personal loan, or advance loan | 72 |
| Debt collection | 31 |
| Credit reporting or other personal consumer reports | 20 |
| Payday loan, title loan, or personal loan | 8 |
| Mortgage | 7 |
By issue
| Charged fees or interest you didn't expect | 22 |
| Problem with additional add-on products or services | 21 |
| Incorrect information on your report | 15 |
| Attempts to collect debt not owed | 10 |
| Getting the loan | 9 |
| 2023: 22 | 2024: 37 | 2025: 86 |
Which accounts, specifically
| Installment loan | 106 |
| Other debt | 30 |
| Credit reporting | 28 |
| Personal line of credit | 11 |
| I do not know | 8 |
What went wrong, specifically
| Threatened or suggested your credit would be damaged | 7 |
| Account status incorrect | 7 |
| Their investigation did not fix an error on your report | 6 |
| Debt is not yours | 5 |
| Attempted to collect wrong amount | 4 |
Busiest month: December 2025, with 19 servicemember complaints. Most were submitted by web.
Most complaints came from TX (31), FL (21), CA (14) , then VA, AZ, GA.
How Paramount Gr answered
| Closed with explanation | 145 | 100% |
Paramount Gr responded within the CFPB's 15-day window on 98% of servicemember complaints (directory-wide: 99%). Where the company published a response, the most common was: "Company believes complaint caused principally by actions of third party outside the control or direction of the company" (6). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
-
""
Payday loan, title loan, personal loan, or advance loan; Charged fees or interest you didn't expect. TX, 2024-08-25. Outcome: Closed with explanation. Complaint 9909421
-
""
Credit card; Problem with a purchase shown on your statement. WV, 2024-08-19. Outcome: Closed with explanation. Complaint 9850564
-
""
Payday loan, title loan, personal loan, or advance loan; Problem with additional add-on products or services. VA, 2024-08-15. Outcome: Closed with explanation. Complaint 9813905
If this is your problem at Paramount Gr
"Charged fees or interest you didn't expect" is the kind of dispute the SCRA's 6% cap settles for pre-service debt: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with personal, payday and title loans peers
- Lendmark Financial Services 114 servicemember complaints; 0% with money back
- Ccf 194 servicemember complaints; 0% with money back
- Enova International 209 servicemember complaints; 0% with money back
- Solar Mosaic 93 servicemember complaints; 0 with money back
- Marlette Funding 82 servicemember complaints; 3 with money back
Next in the directory by volume: Netspend, Nissan Motor Acceptance, Zions Debt.
Frequently asked questions
How many complaints did servicemembers file against Paramount Gr?
145 complaints tagged servicemember were received by the CFPB about Paramount GR Holdings, LLC between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 22 in 2023 to 86 in 2025.
What do servicemembers complain about most at Paramount Gr?
Payday loan, title loan, personal loan, or advance loan accounts for 72 of the 145 complaints, and the most common issue is "Charged fees or interest you didn't expect" (22). Next: "Problem with additional add-on products or services" (21).
Does Paramount Gr give money back when a servicemember complains?
0% of servicemember complaints closed with money back, against 2% across all 349 companies in this directory. 0 closed with non-monetary relief and 145 closed with an explanation only. Paramount Gr answered 98% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.