Debt collection
Medical Data Systems: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 41
- Closed with money back
- 0
- 2023 to 2025
- 16 to 17
Medical Data Systems received 824 complaints from everyone in the window; 41 carried the servicemember tag. The complaints are mostly about debt collection, and the single most common issue is "Attempts to collect debt not owed". 0 of the 41 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count held roughly steady: 16 in 2023 and 17 in 2025.
What the complaints are about
By product
| Debt collection | 35 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
By issue
| Attempts to collect debt not owed | 17 |
| Written notification about debt | 9 |
| Incorrect information on your report | 5 |
| Communication tactics | 4 |
| False statements or representation | 3 |
| 2023: 16 | 2024: 8 | 2025: 17 |
Which accounts, specifically
| Medical debt | 32 |
| Credit reporting | 6 |
| I do not know | 3 |
| Other debt | 1 |
| Credit card debt | 1 |
What went wrong, specifically
| Debt is not yours | 12 |
| Didn't receive notice of right to dispute | 5 |
| Debt was result of identity theft | 3 |
| Debt was paid | 3 |
| Attempted to collect wrong amount | 3 |
Busiest month: June 2025, with 4 servicemember complaints. Most were submitted by web.
Most complaints came from GA (25), TX (4), PA (2) , then SC, VA, AE.
How Medical Data Systems answered
| Closed with explanation | 41 |
Medical Data Systems responded within the CFPB's 15-day window on 100% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
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Debt collection; False statements or representation. SC, 2024-08-07. Outcome: Closed with explanation. Complaint 9738660
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Debt collection; Attempts to collect debt not owed. GA, 2024-05-24. Outcome: Closed with explanation. Complaint 9095611
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Debt collection; False statements or representation. VA, 2024-05-21. Outcome: Closed with explanation. Complaint 9066127
If this is your problem at Medical Data Systems
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- FirstPoint Collection Resources 41 servicemember complaints; 0 with money back
- First Credit Services 42 servicemember complaints; 0 with money back
- American Coradius International 39 servicemember complaints; 0 with money back
- Firstsource Business Process Services 39 servicemember complaints; 0 with money back
- Oliphant United 39 servicemember complaints; 0 with money back
Next in the directory by volume: Rfna, TomoCredit, Byrider Franchising.
Frequently asked questions
How many complaints did servicemembers file against Medical Data Systems?
41 complaints tagged servicemember were received by the CFPB about Medical Data Systems, Inc. between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count held roughly steady: 16 in 2023 and 17 in 2025.
What do servicemembers complain about most at Medical Data Systems?
Debt collection accounts for 35 of the 41 complaints, and the most common issue is "Attempts to collect debt not owed" (17). Next: "Written notification about debt" (9).
Does Medical Data Systems give money back when a servicemember complains?
0 of the 41 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 41 closed with an explanation only. Medical Data Systems answered 100% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.