Debt collection
Kimball, Tirey & St. John LLP: what servicemembers report to the CFPB
CFPB Consumer Complaint Database, complaints tagged servicemember, received 2023 to 2025. Read October 28, 2026. Open the same query on consumerfinance.gov.
- Servicemember complaints
- 79
- Closed with money back
- 0
- 2023 to 2025
- 13 to 40
Kimball, Tirey & St. John LLP received 594 complaints from everyone in the window; 79 carried the servicemember tag. The complaints are mostly about debt collection, and the single most common issue is "Attempts to collect debt not owed". 0 of the 79 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. The yearly count rose from 13 in 2023 to 40 in 2025.
What the complaints are about
By product
| Debt collection | 63 |
| Credit reporting or other personal consumer reports | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt or credit management | 1 |
By issue
| Attempts to collect debt not owed | 33 |
| Written notification about debt | 11 |
| False statements or representation | 10 |
| Took or threatened to take negative or legal action | 8 |
| Incorrect information on your report | 7 |
| 2023: 13 | 2024: 26 | 2025: 40 |
Which accounts, specifically
| Rental debt | 49 |
| Credit reporting | 11 |
| I do not know | 9 |
| Other debt | 5 |
| Other personal consumer report | 4 |
What went wrong, specifically
| Debt is not yours | 19 |
| Attempted to collect wrong amount | 11 |
| Debt was result of identity theft | 7 |
| Debt was paid | 7 |
| Didn't receive notice of right to dispute | 6 |
Busiest month: October 2025, with 9 servicemember complaints. Most were submitted by web.
Most complaints came from CA (44), TX (6), VA (5) , then AZ, GA, NC.
How Kimball, Tirey & St. John LLP answered
| Closed with explanation | 79 |
Kimball, Tirey & St. John LLP responded within the CFPB's 15-day window on 97% of servicemember complaints (directory-wide: 99%). A complaint closed "with explanation" means the company answered in writing and changed nothing; "monetary relief" means money moved.
In servicemembers' own words
Narratives the CFPB publishes with the consumer's consent. Personal details are removed by the CFPB before publication. Each links to the original complaint.
-
""
Credit reporting or other personal consumer reports; Incorrect information on your report. CA, 2024-08-16. Outcome: Closed with explanation. Complaint 9827576
-
""
Debt collection; Attempts to collect debt not owed. CA, 2024-08-06. Outcome: Closed with explanation. Complaint 9724119
-
""
Debt collection; False statements or representation. OH, 2024-07-08. Outcome: Closed with explanation. Complaint 9453921
If this is your problem at Kimball, Tirey & St. John LLP
For a pre-service debt above 6%: the written request and the refund estimate; for repossession, foreclosure, a default judgment or eviction, the court-protection guides and the Department of Justice; for a loan or card taken during service, the Military Lending Act. A CFPB complaint is the dated record that follows, and it is the data on this page.
Compare with debt collection peers
- Lockhart, Morris & Montgomery 80 servicemember complaints; 0 with money back
- Monterey Financial Services 81 servicemember complaints; 0 with money back
- The Cmi 82 servicemember complaints; 0 with money back
- Capio Partners 76 servicemember complaints; 0 with money back
- TekCollect 76 servicemember complaints; 0 with money back
Next in the directory by volume: Possible Financial, Dovenmuehle Mortgage.
Frequently asked questions
How many complaints did servicemembers file against Kimball, Tirey & St. John LLP?
79 complaints tagged servicemember were received by the CFPB about Kimball, Tirey & St. John LLP between January 1, 2023 and December 31, 2025 (database read October 28, 2026). The tag covers active duty, Guard, Reserve, veterans, retirees, and their spouses and dependents. The yearly count rose from 13 in 2023 to 40 in 2025.
What do servicemembers complain about most at Kimball, Tirey & St. John LLP?
Debt collection accounts for 63 of the 79 complaints, and the most common issue is "Attempts to collect debt not owed" (33). Next: "Written notification about debt" (11).
Does Kimball, Tirey & St. John LLP give money back when a servicemember complains?
0 of the 79 closed with money back. The count is too small for a reliable percentage, so compare it with the 2% rate across all 349 companies only loosely. 0 closed with non-monetary relief and 79 closed with an explanation only. Kimball, Tirey & St. John LLP answered 97% of these complaints within the CFPB's 15-day window.
Tools for this topic
- SCRA refund calculator What a lender owes back for charging over 6%.
- Savings calculator What the 6% cap saves you per month and per year.
- Letter generator A rate-cap or lease letter that cites the statute.
CFPB counts for complaints tagged "Servicemember" received 2023-01-01 to 2025-12-31, read October 28, 2026; names are the CFPB's; percentages only at 100+ complaints; a complaint is not a finding of wrongdoing. Method and the full directory.
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.