Break Leases & Contracts Penalty-Free
US Mobile Military: Hold Your Number for $2.98 per 30 Days
Part of: The Complete Guide to the SCRA
US Mobile is an online-only carrier that runs on all three major networks and sells plans by the month or by the year. It has no military discount. What it does have is cheaper than a discount for anyone leaving for months: a $2.98 Snooze plan that keeps the number alive, and terms that, read closely, help a service member who needs money back from an annual plan. Every US Mobile fact below was read on usmobile.com on October 10, 2026.
US Mobile’s terms beside § 3956
US Mobile’s published terms, checked October 10, 2026:
| Item | US Mobile’s pages say | On qualifying orders under § 3956 |
|---|---|---|
| Military discount | None; a student discount only | Not a federal right |
| Snooze | Number kept in service for $2.98 per 30 days; non-refundable | No pause in the statute; it lets you terminate |
| Billing cycle | ”Twelve 30-day monthly cycles” for an annual plan | Supports a monthly “billing period” under § 3956(f) |
| Annual plan, cancelled | No prorated refund; the remaining lump sum is forfeited; unused months may be credited toward a new plan | Amounts paid past the current billing period refunded within 60 days, § 3956(f) |
| Cancelled account | Number may be given to another customer without notice | After a written § 3956 termination, number kept if you re-subscribe within the 90-day period beginning on the last day of a relocation of three years or less, § 3956(c) |
| Living abroad | Grounds to end service | Supports treating an overseas move as a place the plan does not support |
| Unlocking | About 60 days of use; deployed members in good standing earlier | Not addressed by the statute |
The statute applies to a plan you bought before receiving orders, § 3956(b)(2), when the orders relocate you for 90 days or more to a place the plan does not support. You end it with written or electronic notice, a copy of the orders, and the date service should stop. The phone and internet cancellation guide explains the federal side; this page stays on US Mobile.
Snooze against paying through a deployment
Unlimited Starter is $25 a month on US Mobile’s monthly pricing, taxes and fees included. Take a 12-month deployment, counted as 12 of US Mobile’s 30-day cycles.
- Keep the plan: 12 × $25 = $300 for a line you cannot use.
- Snooze it: 12 × $2.98 = $35.76. The number stays in service, and US Mobile keeps the account. Savings: about $264.
- Let it lapse: $0, but US Mobile’s terms let it cancel an account after a plan goes unrenewed for more than 90 days and reassign the number.
- Terminate under § 3956: $0, with the number protected only by § 3956(c), on its conditions. US Mobile publishes no process for that.
Snooze is the safer bet for most deployments. For about $36 a year, US Mobile itself holds the number, so you are not relying on a statute its pages never mention. A three-year tour runs about 37 cycles, roughly $110 to Snooze. The statute matters more for the money already prepaid on an annual plan.
An annual plan cut short: the § 3956(f) claim
US Mobile sells Unlimited Starter by the year at $199 for the first year as a new-line offer; the plans page showed a countdown, not an end date, when read. It renews at $270. Its terms then say plainly how a year is counted: Section 4.2 says a “twelve month”, “annual”, or “yearly” plan “will be equivalent to twelve 30-day monthly cycles.”
Suppose you renewed at $270, $22.50 per cycle, and orders arrive. You terminate during cycle five. Section 3956(f) lets US Mobile keep “the remainder of the monthly or similar billing period in which the termination occurs,” so cycles one through five, $112.50, are gone. Cycles six through twelve were paid “for a period extending until after” the termination: 7 × $22.50 = $157.50 to claim, due within 60 days on this reading.
That $157.50 illustrates a claim you can make; US Mobile has not agreed to pay it. The statute does not define “billing period.” US Mobile’s counter is its refund page: “Annual plans have no prorated refunds,” and “the remaining lump-sum payment is forfeited.” It also offers a credit for unused months toward a new plan, which helps if you are coming back, not if you are leaving. Your answer is its own Section 4.2, which bills an annual plan as twelve 30-day cycles, and its Section 5.1, which bars refunds “Except as required by applicable law.” Do not switch plans first. Its refund page says changing plans partway through a multi-month plan ends refund eligibility. It is also silent on what Snooze does to unused annual months, so ask support before you snooze mid-year.
Unlock first, then decide
A phone bought from US Mobile usually unlocks after 60 days of continuous use; deployed members with accounts in good standing can ask for an early unlock. An unlocked phone can take a local SIM or an international data eSIM at the new duty station. US Mobile’s own roaming works abroad, up to 20 GB a month on Unlimited Premium, but its terms let it end service for “living or predominantly using” service outside its domestic coverage area, so treat roaming as a bridge, not a plan.
Snooze or end US Mobile service on orders
- Confirm the orders qualify: 90 days or more, to a place the plan does not support, and a plan bought before the orders. The eligibility rules and the Guard and Reserve guide explain who counts.
- Contact US Mobile support by chat or at 1-878-205-0088 and request the military early unlock with your deployment papers.
- On a monthly plan, turn on Snooze from Usage and Controls on the line’s dashboard and keep a card on file for the $2.98 renewals.
- On an annual plan you want refunded, send written notice with your orders, the termination date, and a refund request for each unused 30-day cycle under § 3956(f), citing Section 4.2 of the terms. The letter generator drafts it.
- If US Mobile refuses, mail a Notice of Dispute to US Mobile, Inc., Attn: Legal/Notice of Dispute, 295 Madison Ave, 6th Floor, New York, NY 10017. Its terms bar arbitration until 60 days after the notice.
- Calendar day 60 after termination in the deadline checker, plus the 90-day window that starts on the last day of your relocation if you terminated instead of snoozing.
The Mint Mobile page works through the same refund question for Mint’s 12-month plans. The PCS money moves list covers the rest of the move, and the statute’s full text is on the § 3956 page.
The law behind this: 50 U.S.C. § 3956
Termination of certain consumer contracts: mobile, landline, internet, TV, gym, and home security: read the statute , or read § 3956 in plain English, with its enforcement record .
Frequently asked questions
Does US Mobile have a military discount?
No. US Mobile's promotions page, read October 10, 2026, lists promo codes, partner deals, and a student discount of 20% off Unlimited Premium, or 25% at partner universities, with a .edu email. It lists nothing for service members or veterans. A scan of the pages listed in US Mobile's main and help-center sitemaps that day found the word military only in its phone-unlock FAQ and a force-majeure clause. The unlock rule is the one military benefit US Mobile publishes: deployed members in good standing can get a US Mobile phone unlocked early.
Can I pause US Mobile while I am deployed?
Yes, with the Snooze plan. US Mobile's help center says Snooze keeps your number in service for $2.98 per 30 days, including the service fee and a small amount of tax, and names leaving the country for a few months as a use for it. Sign in, choose the line, open Usage and Controls, and select Snooze Line. To wake the line, choose a plan and purchase it; the plan starts right away. Snooze plans are non-refundable, and US Mobile's pages state no maximum length.
Can I get a refund on a US Mobile annual plan if I get orders?
US Mobile's refund page says annual plans have no prorated refunds and the rest of the lump sum is forfeited, though unused months can be credited toward a new plan. Federal law can require cash instead. Under 50 U.S.C. § 3956(f), on qualifying orders for a plan bought before them, the provider must refund within 60 days amounts paid for a period after termination, except the rest of the monthly or similar billing period. US Mobile's own terms say an annual plan is twelve 30-day monthly cycles, which supports claiming each unused cycle. Expect US Mobile to point to its forfeiture rule.
How do I unlock a US Mobile phone for deployment?
US Mobile's unlock page says phones it sells usually unlock automatically after 60 days of continuous use on a US Mobile line, unless the offer terms set a longer period. Its military exception says deployed military personnel with accounts in good standing are eligible for an early unlock, and tells you to contact US Mobile to request one. A phone you brought from elsewhere is not affected by the lock policy. Note that a locked phone cannot use an international data eSIM, though US Mobile roaming still works on it.
Will US Mobile roaming work at an overseas duty station?
For a visit, yes; for a move, its terms say no. US Mobile roams in 180 or more countries on its Light Speed network, and Unlimited Premium includes 20 GB of roaming data a month. But its terms require primary use in the U.S. unless roaming is purchased, and let US Mobile end service for living or predominantly using service outside its domestic coverage area. That makes a permanent change of station abroad a strong fit for the statute's location that does not support the contract.
Sources
- US Mobile Terms and Conditions of Service (effective June 23, 2026)
- Changing or pausing your plan (US Mobile Help Center)
- Refunds and returns (US Mobile Help Center)
- Unlocking your phone (US Mobile)
- US Mobile plans and prices
- Promotions and discounts (US Mobile Help Center)
- International roaming (US Mobile Help Center)
- 50 U.S.C. § 3956, United States Code 2024 edition (GPO, govinfo.gov)
Heads up: SCRA Saver publishes general information, not legal or financial advice. Laws change and every situation differs. Confirm details with your installation legal assistance office (free for service members) or a licensed professional.